Drove enterprise-wide adoption of a persistent federated identifier as the canonical key across a distributed multi-agency healthcare ecosystem — replacing SSN dependency, enforcing data governance, and enabling longitudinal workforce intelligence.

Built a multi-agent AI system for community paramedicine in a single 24-hour hooley day — aggregating CDA documents, NEMSIS records, PDFs, and imaging reports into unified clinical guidance using agentic workflows and RAG-style retrieval.

Developed a product strategy framework for RFP-driven markets using TAM/SAM analysis, whitespace identification, and a feature requirements matrix to prioritize growth in contracted purchasing environments.

Standardized EMS workforce reporting aligned to NASEMSO’s Core Ten—designed and led at ImageTrend—to deliver comparable, actionable metrics across states. New datasets enable point-in-time and longitudinal analysis of supply, retention, and education outcomes, with solutions validated in collaboration with state EMS offices and NASEMSO.

How a critical performance issue was solved by rethinking the user interface, leveraging analytics, and aligning system behavior with user intent.

I built a reusable analytics workflow that made it faster to answer cross-customer product and business questions across many isolated databases.

A metrics-based quality improvement case study showing year-over-year hotfix reduction in a production SaaS platform.

Presentation at FASTCON 2019 in Saint Paul on how Bushel tackles challenges of variety and veracity in agricultural data through partnerships and digital infrastructure modernization.

Served as a domain and platform expert, helping internal teams and external partners understand system capabilities and translate them into usable solutions.

Capstone presentation for the Master of Science in Management of Technology program at the University of Minnesota, exploring how data lakes can serve as a foundation for incremental innovation and research-aligned product development.

Presentation at the University of Minnesota Tableau User Group (October 2017) on building a data lake and embedding dashboards in web applications.

Updates from UMN’s Food Protection and Defense Institute (FPDI) supporting FoodSHIELD, a transitionable, research-funded software platform with custom apps and collaboration portals for food defense.