Product Manager · ImageTrend

May 01, 2021

By Ted Steinmann

Dates: 2021-05 — Present

Managing a highly configurable end-to-end license and certification management platform serving statewide EMS application and approval workflows.

Highlights

Building and maintaining product vision, strategy and roadmap
Responsible for the overall product direction and profitably
Hosting customer focus groups and presenting on product updates
Gathering requirements and writing user stories
Built a data analysis utility for monitoring activity, usage and trends
Maintaining product wiki and technical documentation
Driving agile ceremonies and empowering staff
Conducting a team-based approach to development and evaluation of product-based OKRs
Developed horizon-based product diversification strategy
Handling stakeholder interaction, support and gathering feedback and customer input
Writing RFP responses and driving marketing and sales approaches